Partners and Suppliers

Partners in quality, reliability, and safety

Atlas Air welcomes the opportunity to work with business partners, suppliers, and vendors around the world who share our commitment to the highest standards of excellence in all areas of our operations. We are proud to say that our list of partners includes the finest organizations in the aviation industry. We’re always interested in speaking with potential new, high-quality companies—including small and small disadvantaged businesses—looking to partner with us. We invite you to learn more about how we do business, and how to become business partners with us.


Contacting Procurement

For questions or additional information about doing business with Atlas Air, please contact us:

Atlas Air / Polar Air Cargo Worldwide / Southern Air
Procurement Department
2000 Westchester Avenue
Purchase, NY 10577
Phone: +1 914 701 8000
Fax: +1 914 697 5080
Email: procurement@atlasair.com

For accounts payable
Accounts Payable Department
Phone: +1 914 701 6420
Email: APDEPT@atlasair.com

For InvoiceWorks technical support
Helpdesk / Support
Phone: +1 801 224 8300
Email: invoiceworks.support@ipayables.com


Purchase Order Terms & Conditions

Adobe PDF 92.2KB


Small Business Program

Our Small Business Programs are designed to promote, increase and improve the quality of the overall participation of small businesses in our supply chain. The businesses we categorize as small business suppliers are Women-Owned (WOSB), Veteran-Owned (VOSB), and Service-Disabled Veteran-Owned Small Businesses (SDVOSB), as well as businesses located in Historically Underutilized Business regions (HUBZone) and Small Disadvantaged Businesses (SDB).

Suppliers wishing to participate in our small-business program should begin by completing the SBA Vendor Letter below and emailing it to sba@atlasair.com. Following successful completion of a verification and screening process to ensure a good fit between supplier strengths and capabilities and our current and future requirements, the business then becomes a potential supplier that may be used in the procurement process as business needs dictate.

Please note that all purchases are made in the competitive marketplace. Submitting a supplier registration form does not automatically place your company on a “bidder’s list,” nor does it constitute approval of your firm as a supplier or obligate us to solicit requests for quotations.


Qualification Criteria

We evaluate every company on the basis of meeting the following requirements. A company should:

  • Meet the qualifications as described by the Small Business Administration as a diverse, women, veteran, service disabled, or HUBZone owned business as defined below:
    • Is organized for profit
    • Has a place of business in the US
    • Operates primarily within the U.S. or makes a significant contribution to the U.S. economy through payment of taxes or use of American products, materials or labor
    • Is independently owned and operated
    • Is not dominant in its field on a national basis

The business may be a sole proprietorship, partnership, corporation, or any other legal form. In determining what constitutes a small business, the definition will vary to reflect industry differences, such as size standards.

  • Be registered on the System for Award Management (SAM)
  • Meet or exceed our high standards of quality
  • Provide excellent service
  • Offer competitive pricing
  • Provide value-added products or services
  • Meet our insurance and indemnification requirements
  • Be innovative

Realistically, we are not able to do business with every company that contacts us. But we welcome the opportunity to build strong, rewarding relationships with high-quality, diverse suppliers and service providers in our communities.

Small Business Liaison Officer
Janet Banzon
Phone:  +1 914 701 8499
Email:  janet.banzon@atlasair.com

Download the Supplier Registration Form


Invoice/Payment Process

Atlas Air, Inc., Polar Air Cargo Worldwide, Inc., and Southern Air, use an electronic invoice-processing service offered by iPayables called IATA InvoiceWorks™ to better manage our supplier’s invoices.

IATA InvoiceWorks provides improved invoicing and payment options that enable your company to send electronic invoices to us, resolve disputes, review and track invoice status, and reconcile account activity without any hardware or software requirements. Over 260 airlines and more than 5,550 industry suppliers are already linked to and enjoy the benefits of electronic invoices through IATA InvoiceWorks.

Invoicing
We accept electronic invoice processing using several options, including online entry, invoice uploads and e-mailing.

  • Online invoice entry, or file uploading: This method allows you to log in to InvoiceWorks and enter your invoices directly into our accounts payable system. This is the fastest method for processing your invoices and it provides the following benefits:
    • No more lost or misplaced invoices
    • Fewer payment delays
    • Immediate delivery of invoices
    • Ability to view status of invoices anytime online
    • Improved customer service
    • Faster resolution of invoice issues
    • Multiple ways to transmit invoices
    • Reduced processing costs such as postage, paper, and envelopes
  • Emailing: In lieu of entering your invoices directly into InvoiceWorks, you may send them directly to Atlas.Air@ironmountain.com, and cc APinvoices@atlasair.com. Invoices and any supporting documentation must be sent in either a single TIF file (preferred) or PDF file in order to be processed. Using email to submit your invoices in an electronic format will ensure that they are received and processed more quickly than by mail, but not as quickly as online invoice entry.
  • Mail: If you’re unable to utilize either of the options above, we ask that you mail your invoices to Atlas Air/Polar Air Cargo Worldwide, P.O. Box 200016, Woodstock, GA 30189-0416.

Procurement

Atlas Air is pleased to work with partners, suppliers and vendors around the world. We’re always seeking high-quality vendors to support our global operations, and we especially welcome small businesses. In this section you’ll learn how to do business with Atlas Air, including the order process, payment processing and more about our small-business program.

Contacting Procurement
For questions or additional information about doing business with Atlas Air, please contact us:

Atlas Air / Polar Air Cargo Worldwide
Procurement Department
2000 Westchester Avenue
Purchase, NY 10577
Phone: +1 914 701 8000
Fax: +1 914 697 5080
Email: Procurement@atlasair.com

Accounts Payable
For accounts payable:
Elaine Gardner
Sr. Manager, Accounts Payable
Phone: +1 914 701 8549
Email: Elaine.Gardner@atlasair.com

Helpdesk / Support
Phone: +1 801 224 8300
Email: invoiceworks.support@ipayables.com

Enrolling is easy: If you are a current AAWW supplier all you need to do is send an email with your name and phone number to invoiceworks.support@ipayables.com and a representative will assist you with enrollment.


InvoiceWorks Documentation

Contact Information and General Instructions


Checking Payment Status

Current suppliers can check the status of their invoices by logging into InvoiceWorks at https://airlines.invoiceworks.net/New/InvoiceWorks.aspx.